Photograph the area safely, identify the material where you can and show access, drains and nearby features. You do not need to choose the cleaning method yourself.
Step 01
Begin with wide views that show the surface, building elevation and surrounding access. Add close photographs of defects or staining only from normal ground or indoor positions; do not climb, lean out or walk on fragile structures for an enquiry.
Step 02
Use invoices, installer records or product information where available. If the material is uncertain, say so. Previous sealing, paint, oil, biocide or repair work can be more useful than a guess about the stain.
Step 03
Show gates, narrow passages, steps, extensions, parking, public paths and sloping ground. HSE says work at height should be avoided where reasonably practicable and planned by competent people using suitable equipment.
Step 04
Identify surface-water drains, foul or combined connections where known, soakaways, water butts, planting, ponds and neighbouring land. GOV.UK says contaminated water must not cause pollution and only clean water should enter surface drains or soakaways.
Step 05
List the areas you want reviewed, the result you hope to discuss and any timing constraints. Keep optional products, repairs, sealing, re-sanding, internal access and ongoing frequency as separate decisions.
Keep exploring
Questions
Use wide property and elevation views, then close views of material, staining and defects from safe positions. Avoid faces, vehicles, keys, alarm details and personal documents.
No. Photograph the normal layout first, then ask what needs moving. Do not move heavy, fragile or unsafe items without appropriate help.
Map visible drains and water routes and say when the connection is unknown. The cleaning plan should confirm suitable controls rather than relying on an assumption.
Product choice needs a task, material and exposure assessment. HSE notes that some cleaning products can be irritant, corrosive or linked to allergy or asthma, so the professional user should confirm controls and label-led use.
In preview mode, do not enter names, email addresses, phone numbers, postal addresses, access codes, payment details or other personal or security information.
Next step